Privacy Policy

Last updated: 04/03/2026

Lanza Roofing respects your privacy and is committed to protecting any personal information you provide when using our website or contacting our business.

This policy explains how we collect, use and protect your information when you interact with our website or services.

1. Who We Are

Lanza Roofing provides residential and commercial roofing services across Birmingham, the Midlands and surrounding areas.

If you have any questions about this policy or how we handle your information, you can contact us:

Email: tom@lanzaroofing.co.uk
Phone: 0121 827 0529

2. Information We Collect

We may collect personal information when you:

• Fill out a contact form on our website

• Request a quote or callback

• Call or email our business

• Communicate with us regarding our services

The information we may collect includes:

• Your name

• Phone number

• Email address

• Property address or postcode

• Details about your roofing enquiry

We only collect information necessary to respond to your enquiry or provide our services.

3. How We Use Your Information

Your information may be used to:

• Respond to your enquiry or request for a quote

• Arrange property surveys or site visits

• Provide information about our services

• Manage and complete roofing projects

• Maintain internal records of enquiries and projects

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing Data

Under UK data protection law, we process your personal data based on:

Legitimate interest – to respond to enquiries and provide roofing services.

Contractual necessity – where your data is required to carry out work you have requested.

5. How We Store and Protect Your Information

We take appropriate steps to protect your personal information from loss, misuse or unauthorised access.

Information may be stored securely through:

• Email systems

• Customer enquiry records

• Secure internal business systems

We only keep personal information for as long as necessary to fulfil the purpose it was collected for.

6. Sharing Information With Third Parties

We may share necessary information with trusted third parties only where required to deliver our services.

This may include:

• Scaffolding contractors

• Finance providers (if finance is requested)

• Professional advisors or service providers assisting with the project

These parties are required to handle your information responsibly and in accordance with data protection laws.

7. Cookies and Website Analytics

Our website may use cookies to improve functionality and understand how visitors use the site.

Cookies may help us:

• Analyse website traffic

• Improve user experience

• Understand how visitors interact with our pages

You can adjust your browser settings to disable cookies if you prefer.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data where appropriate

• Object to how your information is processed

To make a request regarding your personal data, please contact us using the details above.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in regulations or our business practices.

Any updates will be published on this page.

10. Contact

If you have any questions about this privacy policy or how your data is handled, please contact:

Lanza Roofing
Email: tom@lanzaroofing.co.uk
Phone: 0121 827 0529